Frequently Asked Questions

 What size should I order?

It's best to take a look at our size guide for full information on which size will be best for you. The size guide can be found here.

How should I look after my shoes?

The key to a long life for your leather shoes is good care and up-keep. Please click here for guidance about how best to look after your shoes.

 

How will my order be delivered?

We use Royal Mail to ship our orders.  More information about shipping can be found here.

Can I return my order?

Our returns policy can be found here.

 

How much does shipping cost?

Please click here for information about shipping costs.

 

Do you take bespoke requests?

We're really happy to discuss bespoke projects if you have something specific in mind.  Please click here to get in touch and tell us a bit about what you're looking for.

 

What are your sustainable practices?

We aim to produce our products using sustainable methods and materials. Please click here to read more about our materials and sustainability.

 

Where should I send my media enquiry?

Please do get in touch using our contact form, which can be found here.